Best Patient Relationship Management (PRM) Software in Africa

CrelioHealth (formerly LiveHealth) enables customers to deliver a more digital & connected experience. CrelioHealth is used by more than 1500 medical labs and diagnostics centers to provide greater value to patients, doctors, and health organizations. Clear communication and our digital platform have proven to increase patient retention. You can provide seamless patient experience, from booking home collections to receiving reports or making payments via the app, SMS, and WhatsApp. Our integrated online payment system allows patients to make payments and view reports from their smartphone. Your patients can submit feedback directly on the app. Our customers have received over 200k patient feedbacks so far. With our mobile apps and easy interface, you can stay connected to your business at all hours. Instant delivery of reports to patients, doctors, and other organizations will reduce your TAT dramatically.

To ensure the well-being of both patients and providers, independent practices require comprehensive solutions. Each product offered by Tebra is specifically designed to enhance and streamline the entire patient-practice experience, and when integrated into a unified platform, it functions as a complete operating system that benefits both providers and patients. By utilizing this connected system, practices can effectively attract new patients while retaining existing ones through enhanced digital visibility. Furthermore, patients are empowered at every communication point, fostering a seamless experience that promotes trust and contributes to a healthier practice environment. A state-of-the-art, certified EHR solution tailored to meet the demands of today’s healthcare providers is also included, equipping practices with essential features such as advanced charting, efficient documentation processes, a holistic view of patient histories, electronic prescriptions, lab integrations, telehealth capabilities, and much more, enabling providers to maintain control over their care delivery methods. With these innovative tools at their disposal, practices can thrive in an increasingly competitive healthcare landscape.

Solutionreach is 100% focused on providing the technology and the expertise to use it to improve patient care and create a more profitable practice. We were the first to do it, and we continue to be the leader in this field, almost 20 years later. We help practices improve their patient experience and connect with patients the way they want. The result? Patients are more likely to schedule appointments and show up for appointments. Patients leave glowing reviews for their providers, which is then shared with others. All patients receive regular communications, which keep them connected to the practice. We bring all the experience that we have gained from 52,000 other practices to every practice when they agree to work with us. We are the right partner if a practice is ready for growth and increased revenue.

ThriveCloud is a comprehensive cloud-based dental practice management system that integrates clinical, business, patient relationship, and marketing functionalities into a single platform. Whether your practice operates from a single site or multiple locations, and regardless of whether you are a solo practitioner or part of a larger team, ThriveCloud is designed to enhance your operational efficiency, allowing your staff to collaborate effectively while providing patients with convenient self-service options like online appointment bookings and payment processing. Constantly updated and automatically backed up, this software offers a seamless user experience across all internet-enabled devices, including smartphones, enabling access to its features anytime and anywhere. Additionally, ThriveCloud imposes no restrictions on the number of practitioners, users, or practice sites, ensuring you receive a comprehensive solution at a competitive price. This flexibility makes it an ideal choice for dental practices of all sizes looking to improve their service delivery and patient satisfaction.

Effortlessly unite care teams by offering a comprehensive, HIPAA-compliant platform that provides a complete view of each patient. Revolutionize your call center operations, ensuring swift access to care for patients while addressing social determinants of health to enhance outcomes. Engage, support, and attract patients throughout their healthcare journey using an efficient engagement platform that integrates people, data, and processes effectively. Elevate virtual sales interactions, strengthen provider relationships, and enhance patient engagement to increase value and drive impactful results. Attain commercial excellence by linking sales, service, marketing, and operations through essential data insights. Cater to your constituents’ needs by facilitating staff to make informed decisions based on a holistic understanding of the individuals and families they assist. Equip your team with tools for manual contact tracing, patient monitoring, and automated follow-ups, enabling prompt action during healthcare crises, while also fostering a culture of proactive communication and care.

At Lighthouse 360, our entire product team is committed to tackling the distinct challenges presented in the various industries we support. By collaborating with both our clients and industry specialists, we develop straightforward and inventive solutions; however, we encourage you to verify our claims for yourself. It's natural for your patients and staff to have apprehensions about returning to your practice. Implementing the appropriate measures allows you to provide everyone who enters your office with the reassurance they need. Our skilled product team specifically focuses on addressing the unique hurdles encountered by dental practices, ensuring that our solutions are not only simple and innovative but also truly impactful for all stakeholders involved. Ultimately, our goal is to create a supportive environment where both patients and staff feel safe and valued.

RecallMax™ ensures that you remain linked with your patients and can initiate your recovery efforts even while non-essential service restrictions are in effect. This is an opportune moment to get your practice ready and optimize your response when these restrictions are eventually lifted. With RecallMax™, you have the ability to embark on your COVID-19 recovery journey from the comfort of your home. RecallMax™ enables you to keep track of and generate automated lists of missed appointments due to COVID-19. You can maintain communication with your patients through personalized messaging features, such as newsletters, emails, and text chats. Additionally, you can make broad announcements to keep your patients engaged during the shutdown and inform them of your return. Employing effective scheduling strategies will allow you to swiftly fill hygiene and restorative services as soon as the bans are lifted, ensuring a smooth transition back to normalcy. Taking these proactive steps will help you not only recover but thrive in the post-pandemic landscape.

DocEngage utilizes advanced communication encryption protocols like SSL and HTTPS, operates from highly secure data centers around the globe, and adheres to stringent standards such as ISO 27001, ISO 27017, and ISO 27018. The platform incorporates role-based access control to safeguard against unauthorized access to patient data and system functionalities. It effectively protects patient health information during transmission and while stored on various devices, including mobile. As a HIPAA compliant software solution, DocEngage guarantees secure access to patient records, employing robust measures for information sharing, auditing, and security. Patients can conveniently access their data anytime and anywhere using the dedicated patient app, enabling quick actions like document uploads, appointment requests, and completion of self-assessment forms. Additionally, healthcare providers can efficiently manage their busy schedules and swiftly retrieve patient and lead information through the user-friendly DocEngage Medical Apps. The combination of security features and accessibility presents a comprehensive solution for both patients and healthcare providers.

Identify key challenges, foster exceptional client relationships, and elevate your presence and influence in your industry. EverGenius® streamlines this process effortlessly. Every operational task can be managed from a single, user-friendly “Scoreboard-like” dashboard. We understand the hurdles you encounter with marketing, scheduling appointments, developing a website, protecting your online reputation from detrimental reviews, and maintaining an active social media presence. For over 15 years, our focus has been on aiding businesses in implementing systems that draw in more potential customers. Next, we emphasize the importance of transforming those prospects into loyal clients and enthusiastic advocates. Explore all the features, initiate marketing campaigns, and customize your experience according to your needs. The platform is designed for simplicity, ensuring a seamless user experience with an intuitive interface. Technology is made straightforward yet powerful, and it comes at no cost to you. With EverGenius®, you'll attain an online presence akin to that of a celebrity, giving you a competitive edge that leaves others behind. This is not just about visibility; it’s about dominating your niche with confidence and authority.

Introducing a user-friendly billing software tailored specifically for healthcare practices, aimed at streamlining your operations. With our certified EMR/EHR solution, you can save valuable time and safeguard yourself against audits. The software allows for the submission of claims, automated remittance posting, and eligibility verification all in one place. Additionally, our iPad app empowers your patients to check in independently, enhancing their experience. Through engaging 3D animations, you can effectively educate patients about the importance of their treatment plans. HealthPro8000 stands out as a premier software solution favored by healthcare professionals globally. It offers seamless functionalities for managing patient records, scheduling appointments, electronic billing, certified EMR/EHR, as well as comprehensive statistics and reporting. As the pioneer in patient relationship management, our software delivers a truly integrated solution. We recognize the hurdles you encounter in practice management and have merged state-of-the-art technology with reliable, in-house US-based support and customer service. Our commitment is to ensure that you experience no downtime, enabling uninterrupted patient care and revenue flow, allowing you to focus on what truly matters—your patients. With HealthPro8000, your practice can thrive in today's demanding healthcare environment.

Whether through SMS, WhatsApp, QR codes, or tablet-based interactions, we offer a comprehensive suite of options. Our services grant exceptional adaptability for both patients and staff to communicate at any time and from any location. We prioritize understanding the needs of your patients, which is why our engagement solutions, both physical and digital, can be tailored to support numerous regional and international languages. BestDoc can be configured to meet your specific requirements: whether you need a stand-alone solution that is not integrated or one that connects seamlessly with your Health Information System (HIS), and whether you are looking to implement it in a few departments or across the entire hospital. Hospitals, regardless of their size, rely on BestDoc to enhance patient experiences and establish new standards in healthcare delivery. Our patient-focused solutions are widely adopted throughout India and also extend their reach to the UAE, providing a global touch to local healthcare needs. By choosing BestDoc, you are ensuring that your institution remains on the cutting edge of patient engagement and satisfaction.

Enhance efficiency, elevate patient satisfaction, and achieve outstanding outcomes with Playback Health's integrated clinical platform. Automate the registration process and streamline post-visit communications to save valuable time. Enjoy hands-free transcription generated from conversations during appointments, ensuring accurate records. A single update will keep your entire care team informed. Our comprehensive suite of clinical and patient care tools is designed for seamless integration. Maintain clear communication with our user-friendly platform, which can be tailored for providers, patients, or all parties involved. With a commitment to security, our SOC 2 and HIPAA-compliant platform utilizes data encryption to safeguard sensitive information. Playback AI prioritizes the clinician-patient relationship with the most competitive ambient medical documentation solutions available, ultimately saving costs while alleviating the workload for physicians. We firmly believe that delivering truly personalized patient care hinges on the ability to provide medical records in real-time, fostering a more responsive healthcare environment. By streamlining these processes, we aim to create a more efficient healthcare landscape where patient engagement is maximized.

Simplify your operations by utilizing a single, modern cloud-based EHR software, eliminating the hassle of juggling multiple applications. Cloudpital's unified healthcare information system is tailored for organizations dedicated to enhancing care quality and improving patient experiences through effective digital transformation. This solution is designed to cater to the specific requirements of any specialty, whether you operate as a single or multi-specialty practice. With pre-filled forms and templates ready to go, Cloudpital streamlines every aspect of your practice, offering a smooth workflow from patient check-in to billing, claim submissions, scheduling, and follow-ups. Bid farewell to the burden of various software subscriptions; your team, including staff, physicians, and inventory managers, will appreciate the efficiency brought by Cloudpital. Access your practice effortlessly via web, iPhone, or iPad, and integrate scheduling, clinical workflows, patient engagement, and medical billing seamlessly into one comprehensive platform. Embrace the future of healthcare management with Cloudpital's innovative solution.

Bestosys stands out as the most comprehensive practice management tool tailored specifically for healthcare professionals, emphasizing your relationship with patients, your unique branding, and the growth of your practice. It boasts the most advanced calendar in the industry, allowing you to view your occupancy and availability effortlessly on mobile devices. With a robust infrastructure that employs banking-grade encryption and multi-layered security measures, your data is guaranteed to remain safe and confidential. Each SMS sent through Bestosys can help reinforce your distinct identity; for instance, using DM-DrAmit instead of a common name adds a personal touch. The saying goes that a picture holds immense value, and with Bestosys's dental charting, you can experience that visual advantage firsthand. It enables you to monitor all your lab work from start to finish, complete with timely alerts to prevent any communication lapses that could lead to delays. Furthermore, you can establish a standard rate card for treatments while also creating special rate cards tailored to different patient groups, ensuring that the correct rates automatically display for each individual. This innovative approach simplifies the management process, providing a seamless experience for both practitioners and patients alike.

Cloud computing can offer many benefits to your business. Cloud computing allows you to create what is basically a virtual office that gives you the flexibility to connect to your business from anywhere and anytime. The increasing number of web-enabled devices in today's business environment (e.g. Access to your data is now even easier with the increasing number of web-enabled devices (e.g. tablets, smartphones) Cloud computing can bring many benefits to your business. Cloud computing can reduce the cost of maintaining and managing your IT systems. Instead of spending money on expensive equipment and systems, you can save money by using the cloud computing services provider. Your business can quickly scale up or down its storage requirements to fit your needs. This allows for flexibility as your business grows. Your cloud computing service provider will handle all of this for you, rather than you having to purchase and install expensive upgrades.

Create a seamless patient journey that synchronizes instantly with your practice management system, offering a unique solution that both reads and writes data in real-time. We prioritize our engineering efforts on developing optimal bidirectional integrations with EHR and practice management systems. This advancement allows you to launch and refine your product in mere weeks instead of taking years. Our engineers actively utilize our own API to construct a doctor-facing SaaS product, ensuring that users receive a thoroughly tested and scalable experience. With online patient scheduling, potential clients can view your availability instantly and book appointments on-demand from any location or device. NexHealth's scheduling software is designed to perfectly customize your calendar straight out of the box. Our dedicated team of product experts is committed to assisting in the integration of both your calendar of record and EHR system, regardless of the complexity of your scheduling needs, ensuring a smooth and efficient implementation process. By enhancing these elements, we aim to significantly improve the overall efficiency of your practice.

Improve Workflows with One Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement See how hospitals, physician groups, home health, and other healthcare organizations of all sizes are modernizing clinical collaboration, physician scheduling, and/or patient communication using one, scalable solution. Cloud-based, TigerConnect enables clinical teams and staff to communicate with each other by role or name from anywhere via secure text, voice, and video chat. Integrations with EHRs, staff rostering, physician scheduling, and/or nurse call systems ensure the right message gets to the right person or group to rapidly coordinate care and expedite workflows. Secure text and video communication with patients and families reduces appointment no-shows while accelerating throughput with pre-visit document sharing and more. Stay in touch post-visit by sending care instructions and reminders, while enabling patients to ask questions, share photos, or request virtual care. Ensure care plan adherence, reduce readmissions, and improve the patient experience. One platform with an intuitive smartphone and desktop app does it all, reducing the need for multiple vendors or tools.

Consentz is a pioneering medical practice management software that places the clinician-patient relationship at its core. It integrates all essential tools necessary for fostering patient connections, enhancing business growth, and optimizing time efficiency. This all-encompassing suite of user-friendly practice management features not only strengthens patient relationships through effective engagement and educational resources but also significantly minimizes the time spent on documentation and administrative tasks, all secured with advanced encryption technology. Additionally, Consentz allows healthcare professionals to obtain informed consent from patients effectively and provides enhanced follow-up and aftercare services. This meticulous approach adheres to the latest guidelines established by the Review of the Regulation of Cosmetic Interventions from the Department of Health, ensuring compliance and quality in patient care. With Consentz, practitioners can focus more on their patients while maintaining high standards in service delivery.

Experience tailored patient communication software that enhances personal interactions. Seamlessly engage with your patients using customizable and automated features for appointment confirmations, recall reminders, booking requests, and managing your reputation. Personalize text, email, and voice reminders to reflect specific appointment types, catering to the unique needs of your dental practice. Communicate effectively in multiple languages, ensuring inclusivity for all patients. Intiveo is adaptable for a variety of settings, whether you're a solo dentist, part of a multi-location clinic, an academic institution, or a DSO operating numerous offices, making it a versatile solution for all your communication requirements. Moreover, Intiveo’s after-care services foster a sense of connection and trust, reassuring patients of their choice in endodontic care while helping to mitigate negative online feedback and boost referrals. By offering enhanced support, it strengthens the relationship between practitioners and patients.

Our user-friendly dental patient communication software is designed to be flexible, catering to all your needs regarding patient interactions—from managing appointments to engaging with patients, while also tracking, analyzing, and enhancing your dental practice. You will have total authority over your calendar's availability through our patient relationship management platform. Tailor appointment types so that patients can schedule visits only during the times you are free. The integrated appointment scheduling system features reminders, ensuring you can personalize your schedule according to your availability. With our easy-to-navigate dashboard, you can quickly access all essential information about your patients in one central location, preventing any details from slipping through the cracks! Additionally, real-time analytics will empower your team to make quicker, more informed decisions, allowing them to achieve more with less effort and minimizing interruptions to patient care. Ultimately, this software is designed to streamline practice management and enhance patient satisfaction simultaneously.

Discover the perfect combination of software and technological tools designed to ensure your practice operates seamlessly around the clock, offering everything from patient relationship management to insightful analytics and effective marketing strategies. As a successful CEO, it's crucial to maintain a comprehensive understanding of all aspects of your business—especially in a dental practice—so you can pinpoint what’s functioning effectively and what requires enhancement. However, as a busy dental practice owner, your responsibilities extend beyond patient care; you must also oversee your hygienists and office personnel while juggling numerous essential tasks that come with the territory of running a business. That’s precisely why Practice By Numbers has developed an all-encompassing suite of technologies and software tailored to streamline your dental practice's operations, ultimately empowering you to make informed decisions that enhance your practice's efficiency and maximize your return on investment across multiple avenues. By integrating these tools, you can focus more on patient care and less on administrative burdens, ensuring the continued growth and success of your practice.

Kasper serves as an intelligent, all-in-one platform that enables the smooth operation of your dental practice, facilitates effective communication with patients, and organizes appointment scheduling. By utilizing Kasper, you unlock the potential for a well-oiled practice, a more productive team, and the ideal work-life harmony you seek. Uniquely designed by dental professionals specifically for their peers, Kasper stands out as an unparalleled solution in the industry. This advanced platform is crafted to alleviate burdens, automate processes, streamline task management, and optimize your time, allowing you to reclaim the balance you strive for. With Kasper, your practice and its personnel operate more efficiently and intelligently. It's straightforward—Kasper empowers you to forge deeper connections with patients, enhance operational efficiency, minimize mistakes, and positively impact your financial performance. Hosted securely in the cloud, Kasper is accessible around the clock, every day of the year, from any internet-enabled device. Whether you prefer using a desktop computer, tablet, or smartphone with a current web browser, you can easily connect to your practice whenever you need to. Embrace the future of dental practice management with Kasper and experience the transformation it brings.

Concrete evidence reveals to your patient precisely what the issue is, illustrates the progress made toward alleviating their primary concern, and offers tangible proof of improvement. Effective communication is crucial for fostering strong patient relationships, yet conveying the principles of acupuncture can often be challenging. The visual tools offered by AcuGraph facilitate immediate comprehension and acceptance by patients. AcuGraph compiles data through a quick two-minute assessment, focusing on measurement points on the hands and feet for efficiency and ease. Accompanying photographic images highlight the relevant points, while automated voice prompts lead you through the examination process, ensuring that each measurement is taken at the right moment. Once the examination is finished, our proprietary IntelliGraph™ technology delivers the highest level of accuracy in exam validation and interpretation that is currently available, enhancing the overall patient experience. This comprehensive approach not only builds trust but also empowers patients with a clear understanding of their health journey.

Remedico is a Patient Relationship Management software for dental clinics. It was designed to redefine the future dental care and clinic operations. Key Features Smart Appointments™: A scheduling system that optimizes clinic workflow. HyperRealistic™ 3D Dental Chart: Detailed, interactive patient charting. Treatment Case and Plan Management: Tailored to individual patient needs. Patient Flow™: Improves patient experience by streamlining the patient journey. Set a reminder for observation on any patient or treatment case Retention Booster™: AI enhanced communication tools to increase patient retention. Patient Quiz: Easily gather patient's personal information and medical information Dentaverse™: Revolutionary VR app for vivid treatment visualization. Remedico helps clinics embrace an integrated future, where patient care, clinic efficiency, and growth are all seamlessly integrated.

PioneerRx Pharmacy Software thoroughly understands the unique challenges faced by independent pharmacies. As pharmacy practice shifts towards a more clinical, patient-focused model, PioneerRx is crafted to provide pharmacies with the necessary tools and capabilities to succeed in this changing environment. By listening closely to user feedback and incorporating their input, our software consistently remains at the forefront, setting industry trends. PioneerRx enables pharmacies to optimize their operations, improve clinical services, and enhance patient relationships. Choosing PioneerRx means joining a community of progressive pharmacy professionals committed to making an impact. PioneerRx is a part of RedSail Technologies, a HITRUST-certified leader in pharmacy software, data solutions, and services.